ScopeCare Service Agreements

ScopeCare Service Agreements from DB Surgical – The Local Experts in Surgical Microscopes
For Maximum Performance, Superior Reliability, and Budget Peace of Mind

The ScopeCare program combines exceptional service with fixed repair costs, to ensure your investment is protected and that you’ll have the power to shape the future of better outcomes. To learn more, watch the video presentation below or download the brochure here:

ScopeCare Service Agreement Brochure (~700KB PDF file)

ScopeCare plans are tailored to your needs with three different agreement options, which are shown in the chart on the brochure. All ScopeCare plans come with two preventative maintenance visits per year, our rapid response guarantee, unlimited technical support, and unlimited software updates. Additionally:

  • The Plus plan provides a discount of 50% on labor, travel, and mileage along with a 5% discount on replacement parts.
  • The Premium plan provides a discount of 100% on labor, travel, and mileage along with a 10% discount on replacement parts.
  • The Premium + Parts plan provides a discount of 100% on labor, travel, and mileage along with a 100% discount on replacement parts and consumables.

ScopeCare Service Agreements are designed to provide maximum performance, superior reliability, and budget peace of mind.

Guard against unplanned downtime that disrupts patient care, with: preventative maintenance visits, priority service calls, and guaranteed response times all from the most highly qualified technicians serving the Southeast. Depend on DB Surgical for help with support from the largest local service team of: Leica-certified technicians who are reachable directly via phone, text, or email and that have proprietary knowledge and access to parts for accurate diagnosis and resolution. Facilitate budget planning and avoid costly repairs through: multi-year service agreements with fixed pricing for predictable maintenance costs; all while working with the only team that can maintain warranties and repair to original guidelines.

ScopeCare Service Agreements from DB Surgical – The Local Experts in Surgical Microscopes
For Maximum Performance, Superior Reliability, and Budget Peace of Mind

To protect your surgical microscope, contact us today for your customized proposal.